![]() Reinstall the graphics card driver and DirectX.Ħ. If you have a black screen issue with a specific website/video such as Netflix, Amazon Prime Video, or Spectrum TV, uncheck the "Use hardware acceleration when available" option in Edge or Chrome. Uncheck the "Use hardware acceleration when available" option in Edge/Chrome While Bandicam is running, Bandicam shuts off the overlay output and streaming videos will not be played through the overlay output.Ĥ. Please use the latest version of Bandicam and start Bandicam before the recording target. Start Bandicam before the recording target. To record a game, please use the Game Recording mode of Bandicam.ģ. Please try the 'Game Recording' mode instead of the 'Screen Recording' mode. go to spotlight (search function on mac) type in 'midi' and click enter, then it should open up a window, in said window click the plus sign bottom left and click 'create multioutput device' then click the left side checks for built in output and ishowu audio capture, and click the right side checkmark for. You will not have the issue with Bandicam 4.2.0 or older versions or another video codec instead of the "H264 (CPU)" codec.Ģ. There might be a problem with the video codec or your media player.ġ) Please choose the "Xvid" or "H264 (CPU)" video codec and try again.Ģ) Please try VLC media player and try again.ģ) If you recorded a video with the "H264 (CPU)" codec in " Windows 8, 10 or 11" and play the video through Windows Media Player in " Windows 7," you will have the black screen issue. If you are hearing sound but not seeing video when you play the recorded video, please try the solutions below. Make sure iShowU Audio Capture and your audio interface are selected. Click on the + symbol and then select Multi-Output Device. The black screen problem may occur because of the codec, media player, video acceleration function (overlay output) or copy-protection program. Then, open Finder > Applications > Utilities > Audio MIDI Setup - you should see the application here if it has been installed correctly. ![]() Black Screen Problem: The recorded video file is black
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